Inspection Framework

For several years, the scrutiny activity of HM Inspectorate of Prosecution in Scotland has been underpinned by an inspection framework based on the European Foundation for Quality Management (EFQM) Model. The EFQM Model is a globally recognised framework that supports organisations to manage change and improve performance. We had adapted the EFQM model to support our inspections of the Crown Office and Procurator Fiscal Service (COPFS), focusing on six key themes – outcomes, leadership and governance, process, people, resources, and collaborative work.

In recent years, the EFQM Model has undergone significant revision to ensure it remains fit for purpose and reflects the world in which we now operate.[1] In turn, we have reviewed and revised our own inspection framework, drawing on the latest EFQM Model. Our revised framework is focused on three key themes:

• direction
• delivery
• outcomes

While each of our inspections of COPFS will vary in subject matter, scope and scale, our inspection framework is designed to ensure a consistent, professional and transparent approach to our work. The framework informs all of our scrutiny activity, but is also sufficiently flexible so that bespoke inspection questions – known as our ‘key lines of enquiry’ – can be developed for each inspection. Individual inspections may draw on all or part of the framework, depending on the issue being reviewed. Publication of the framework helps those we inspect, stakeholders and the public know what to expect from us. Similarly, publication of a terms of reference for each individual inspection will highlight how the framework is being tailored to the issue or service area subject to review.

At HM Inspectorate of Prosecution in Scotland, our vision is to promote excellence and confidence in Scotland’s prosecution service through independent, evidence-based scrutiny. This revised inspection framework will assist us in identifying areas of effective practice as well as areas for improvement. The framework will also continue to be reviewed and updated in light of our experience of inspection and what works, as well as any feedback we receive and any further developments to the EFQM Model.

Laura Paton

HM Chief Inspector of Prosecution in Scotland

August 2024