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  2. Publications
  3. Thematic report on the Victims' Right to Review and complaints handling and feedback follow-up report
  4. Annex B – Victim Information and Advice (VIA) Remit

Thematic report on the Victims' Right to Review and complaints handling and feedback follow-up report

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  • Thematic report on the Victims’ Right to Review and complaints handling and feedback follow-up report
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Inspection reports, Follow-up reports

17th May 2018

The aim of this inspection was to assess the operational effectiveness of the COPFS Victims' Right to Review Scheme. Part one focusses on the effectiveness of procedures and processes; the quality and robustness of reviews; and the communication and contact with victims. Additionally, the thematic report on complaint's handling and feedback was published in 2015 and part two of this report is to review and assess the Crown's response to the original recommendations and review complaints handling.

Additional

  • Part I – Victims' Right to Review
  • Key Terms
  • Key Findings
  • Recommendations
  • 1. VRR Policy, Processes and Procedures
  • 2. Quality of Reviews
  • 3. Communication and Contact
  • Annex A – Criminal Law and Procedure
  • Annex B – Victim Information and Advice (VIA) Remit
  • Part II – Complaints Handling and Feedback - Follow-Up Report
  • Other Developments
  • Recommendations (Part II)
  • Progress against Recommendations
  • Concluding Remarks
  • Footnotes

  • Part I – Victims' Right to Review
  • Key Terms
  • Key Findings
  • Recommendations
  • 1. VRR Policy, Processes and Procedures
  • 2. Quality of Reviews
  • 3. Communication and Contact
  • Annex A – Criminal Law and Procedure
  • Annex B – Victim Information and Advice (VIA) Remit
  • Part II – Complaints Handling and Feedback - Follow-Up Report
  • Other Developments
  • Recommendations (Part II)
  • Progress against Recommendations
  • Concluding Remarks
  • Footnotes

Annex B – Victim Information and Advice (VIA) Remit

The current VIA remit ensures that victims are provided with information in the following categories of case:

  • Victims in all serious cases, where the nature of the offence merits solemn proceedings. If, however, a case is only to proceed on indictment because of the status of the accused, as opposed to any feature of the victim, that victim will not be eligible.
  • The next of kin in cases involving deaths which are reported for consideration of criminal proceedings and death cases where a Fatal Accident Inquiry is to be held.
  • The next of kin in all cases where there are likely to be, or it becomes clear after initial investigation, that there will be significant further inquiries, or where, in all the circumstances, it is considered that the assistance of VIA would be appropriate.
  • Victims in cases of domestic abuse (not just assault but any incident of a domestic nature e.g. breach of the peace).
  • Victims in cases with a racial aggravation and cases where it is known to the Procurator Fiscal that the victim perceives the offences to be racially motivated.
  • Cases involving children (as victims and/or as witnesses).
  • Victims in cases involving sexual offences.
  • Cases involving vulnerable witnesses, i.e. witnesses who:
    • have learning difficulties
    • have physical disabilities
    • suffer from mental health problems
    • are Asylum Seekers or witness with language difficulties
    • are terrified of accused and/or of reprisals
    • are victims in cases where sexual orientation or gender identity may give rise to vulnerability
    • Victims of domestic abuse involving abuse by children against their parents or parents against adult children.
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Annex A – Criminal Law and Procedure
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Part II – Complaints Handling and Feedback - Follow-Up Report
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