Additional
Contribute to our inspection of how COPFS responds to enquiries received by National Enquiry Point
The views and experiences of individuals and organisations affected by the work of the Crown Office and Procurator Fiscal Service (COPFS) are central to our scrutiny activity.
We are currently assessing how well COPFS responds to enquiries received by National Enquiry Point, its customer contact centre. Many members of the public or organisations wishing to contact COPFS will phone or email Enquiry Point in the first instance. It deals with enquiries from victims, witnesses, next of kin, accused, defence agents, other professionals and partner organisations seeking information or advice from, or providing information to, COPFS.
We are keen to hear from individuals and organisations who have experience of phoning or emailing Enquiry Point.
If you would like to share your experience with us, email us at ips@gov.scot
Please note that HM Inspectorate of Prosecution cannot investigate individual cases on your behalf.